Outstanding Customer Service


2022

January

This month’s outstanding customer service goes to Your Girl Friday! LLC. We a number of great notes and reviews about their service.

“We just got back to the house tonight and love how nice everything looks! Great job and many thanks for making our homecoming a wonderful one!”

“Our response is summed up with WOW! You guys are the BEST! THANK YOU! Our home looks amazing. Thank you again!!!”

“The house looks amazing as always – thank you both so much! Great cleaning job, personal service, pleasant to work with. Definitely would hire again!”

“What a wonderful job their crew have done with our place! Our cottage has never been cleaner, their attention to detail and quality is second to none. We recently starting renting our cottage by the lake and Your Girl Friday has provided us with reliable, quality cleaning services. It is such a relief to know our home is in their very capable hands! We will ask them to return again and again.”

Congratulations to the crew at Your Girl Friday!

 

February

This month’s outstanding customer service goes to Alpena Resource Recovery Facility. We received an email an Alpena resident who wanted to say thank you.

“I wanted to assure you that there are people who notice – and appreciate – what you and your staff do for our community. I’m sure it often feels like a thankless job. Again, thank you for all you and your staff do to help make our community a better place.”

Congratulations to the staff at Alpena Resource Recovery Facility!

 

 

March

This month’s outstanding customer service goes to Downtown Union 76. We received an email from a visitor to Alpena who was thoroughly impressed.

“I was in Alpena visiting, and don’t know the town that well. My car’s rear brakes decided to give out and I had to leave the very next day. I tried getting into another place and they told me they were weeks out with scheduling. Called Downtown Union 76 and they told me to bring it in. I brought the car in and had to leave it, but I didn’t have a ride so Cori, a very nice lady who works there, gave me a ride. I am from downstate and you would never get this type of service. My car was fixed the next day and the price was truly reasonable. I told them the next time I would make the 170 mile trip just to give them my business. They are truly a asset to the Alpena community!”

Congratulations Downtown Union 76 on another job well done!

 

April

This month’s outstanding customer service goes to Marine Market. We heard from a very happy customer.

“After placing a large steak order I was pleasantly surprised when I went to pick it up. Not only did they have them packaged nicely and ready to go, the price was better than I thought it would be! I didn’t ask for a discount but it is great businesses like this that I’ll keep going back to because they go above and beyond.”

Congratulations to Marine Market!

 

If you experience exceptional customer service like these happy customers did, let us know and we will recognize that business and enter them into the running for our annual Outstanding Customer Service of the Year Award.