Outstanding Customer Service




This month’s customer service recognition goes to Alpena Agency. We received the following letter from a very satisfied client.

“I am writing this letter to let you know how much we appreciated the work of Alpena Agency after our daughter was in a car accident. We were very blessed that no one was hurt but her car was totaled. The work they did to make sure we got the appraisal back in a quick time and receiving the check for the value of the car was excellent, and our daughter was able to find a car to use to get to college and work. Alpena Agency staff was very helpful on texting and calling us with information that was needed. Again, a BIG thank you on the outstanding customer service and professionalism.”

Congratulations, Alpena Agency for your outstanding customer service!