Outstanding Customer Service


2024

January

This month’s outstanding customer service goes to the Huron Dental. We received an email from a very grateful patient.

“The entire team at Huron Dental – dentists, dental assistants, hygienists, and office staff – have been nothing but kind, efficient, proactive, and friendly every time my husband and I have received services or reached out to them. I required a more complex procedure this fall; the staff went above and beyond to have the procedure performed in their office, rather than have me referred out of the area. They also made adjustments to help me plan it around my wedding reception – all with extremely fast and friendly communications. The office staff always has accurate answers to my questions even before I can ask them. I never thought I’d actually enjoy going to the dentist, but Huron Dental’s team is the epitome of exemplary service! Thank you to the doctors and every other employee at Huron Dental!”

Congratulations to the entire staff at Huron Dental!

February

This month’s outstanding customer service goes to the Wilson’s Lasting Expressions Flower Shop. We received this story from a very appreciative customer.

“A few weeks ago we had to leave for a cousin’s funeral. I had been so upset, I had forgotten to order flowers. We were already running late, but I stopped in to Wilson’s Lasting Expressions and the staff there dropped “everything” and put together a lovely arrangement which even incorporated small wind chimes. We were able to take the arrangement down with us! I am so amazed and grateful, and the arrangement received many compliments. I promise I will try not to be so “last minute” again, but Lasting Expressions did an outstanding job.”

Congratulations to staff at Wilson’s Lasting Expressions Flower Shop!

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If you experience exceptional customer service like these happy customers did, let us know and we will recognize that business and enter them into the running for our annual Outstanding Customer Service of the Year Award.