Outstanding Customer Service

2017

January

This month's customer service recognition goes to The Fresh Palate.

We recently had a couple stop into the chamber looking for vegetarian restaurant. Several restaurants were recommended including The Fresh Palate. A few hours later the couple came back to let us know that they chose The Fresh Palate and it was the best vegetarian meal they had had in the two weeks they had been on the road. They were very impressed and had never thought that they would find a restaurant like that in Alpena.

Congratulations to The Fresh Palate for providing Extraordinary Customer Service and making Alpena stand out in a positive way!

February

This month's customer service recognition goes to Better Living Massage Center & Spa. We received this note from a happy costumer.

"Thank you to Better Living Massage Center & Spa for an enjoyable and welcoming evening. Their staff was an absolute pleasure to be around. The young lady showing us the spa rooms upstairs was so polite and friendly. The "Brit with a Brush" was one of the nicest people to be around, she really made my night. Our family has already talked about doing it again."

Congratulations to Better Living Massage Center & Spa for providing Extraordinary Customer Service and making Alpena stand out in a positive way!

March

This month's customer service recognition goes to Neiman's Family Market Corner Café. We received the following story from a happy customer.

"I have to give props to one of the employees at Neiman's Family Market. I don't know her name but she works in the Corner Café. We ordered 85 bagged breakfasts for a program we were hosting. I went to pick up the order at 7:05 a.m. She rang me up, helped me carry the boxes to my vehicle and then helped me load them into my vehicle. The entire experience from ordering to pick up was so smooth! She was just super friendly (always is when I am there), and eager to make it a good experience."

Congratulations to Neiman's Corner Café for providing Extraordinary Customer Service!

 

If you experience exceptional customer service, let us know so we can recognize that business and enter them for our annual Outstanding Customer Service Award presented at the Chamber dinner held each year. Email your story to info@alpenachamber.com